→Contact
Tell us what
isn’t working.
Every message is read by a person. If something in the resizer behaved unexpectedly, the fastest route to a fix is a short description of what you did, what you expected, and which browser you used.
- General & support
- hello@toolyconvert.com
- Legal & privacy
- legal@toolyconvert.com
- Response time
- usually within two working days. Privacy and legal requests are prioritised.
02What to include
Bug reports
Tell us which browser and operating system you used, and what you expected to happen. Screenshots help enormously.
Feature requests
Describe the workflow you are trying to complete rather than the feature you think you need — that often leads to a better solution.
Privacy & legal
Data protection requests, takedown notices and licensing questions go to our legal inbox and are handled with priority.
Press & partnerships
We are happy to provide technical background on browser-based file processing, or to discuss integration partnerships.